When Do You Need a Holiday Home Security Service?

Our security service can help prevent the following most common holiday rental issues:

A loud, unauthorised party at your rental property is a big no-no. Airbnb has a strict policy against such disturbances and, as a host, you can also feature relevant anti-party rules in your listing. After all, you don’t want to disturb neighbours and have them interfering with your business. The HLS team can be contacted 24/7 to check on guests and make sure that unpermitted parties aren’t taking place. Following through with party noise complaints is essential, especially if you plan on being an Airbnb host in the long run.

Your neighbours are entitled to peace and quiet. Unfortunately, it can be difficult to control what guests are doing. Those using short term rentals will often be noisy or act inappropriately since they may be leaving the rental shortly. There are many activities other than parties that could disturb and aggravate the neighbours. If you’re getting a complaint about such behaviour, you can contact HLS. We’ll investigate on your behalf to make sure guests are following all house rules.

It’s also possible for the situation to escalate and reach the proportions of an actual conflict between guests and your neighbours. In such instances, holiday home security and your business will both be compromised. You’ll have to act fast in order to mitigate the situation. The HLS security team can act immediately and resolve issues before they get out of hand.

Airbnb takes neighbour complaints seriously. In fact, there’s a dedicated reporting procedure that neighbours can use to complain about noise and other disturbances. Depending on the outcome of Airbnb’s investigation, your listing could be taken down. Our security team can be sent to the venue to collect information and record unpermitted activities and disturbances. You can also employ an additional service and get a detailed report to use in the event of a complaint dispute. With this comprehensive security solution, you can maintain a good reputation and act quickly when facing challenges.

Dealing with noisy or aggressive guests isn’t easy but sometimes, it can get more than just unpleasant. Your own safety may be compromised if you get in a heated argument with the people responsible for a neighbour’s disturbance. Employing a holiday home security service eliminates all risks you could face when attempting to deal with guests on your own.

  • Loud Unpermitted Parties

    A loud, unauthorised party at your rental property is a big no-no. Airbnb has a strict policy against such disturbances and, as a host, you can also feature relevant anti-party rules in your listing. After all, you don’t want to disturb neighbours and have them interfering with your business. The HLS team can be contacted 24/7 to check on guests and make sure that unpermitted parties aren’t taking place. Following through with party noise complaints is essential, especially if you plan on being an Airbnb host in the long run.

  • Noise & Other Complaints from Neighbours

    Your neighbours are entitled to peace and quiet. Unfortunately, it can be difficult to control what guests are doing. Those using short term rentals will often be noisy or act inappropriately since they may be leaving the rental shortly. There are many activities other than parties that could disturb and aggravate the neighbours. If you’re getting a complaint about such behaviour, you can contact HLS. We’ll investigate on your behalf to make sure guests are following all house rules.

  • Conflict between Neighbours & Guests

    It’s also possible for the situation to escalate and reach the proportions of an actual conflict between guests and your neighbours. In such instances, holiday home security and your business will both be compromised. You’ll have to act fast in order to mitigate the situation. The HLS security team can act immediately and resolve issues before they get out of hand.

  • Official Complaints Against Your Rental Property

    Airbnb takes neighbour complaints seriously. In fact, there’s a dedicated reporting procedure that neighbours can use to complain about noise and other disturbances. Depending on the outcome of Airbnb’s investigation, your listing could be taken down. Our security team can be sent to the venue to collect information and record unpermitted activities and disturbances. You can also employ an additional service and get a detailed report to use in the event of a complaint dispute. With this comprehensive security solution, you can maintain a good reputation and act quickly when facing challenges.

  • Keeping You Safe

    Dealing with noisy or aggressive guests isn’t easy but sometimes, it can get more than just unpleasant. Your own safety may be compromised if you get in a heated argument with the people responsible for a neighbour’s disturbance. Employing a holiday home security service eliminates all risks you could face when attempting to deal with guests on your own.

Handling Agreement Breaches

in the Best Way Possible

As a host, you have the right and the obligation to set clear house rules guests will have to abide by. A party ban is just one of those, but there are other instances in which an agreement breach would occur.

Some of these violations include:

  • Not respecting check-in/check-out times
  • Smoking on the premises
  • Key return issues
  • Littering
  • Not adhering to designated parking locations
  • Our security team will be there to remind guests of the rules, sort out problems or collect evidence of a breach. Rest assured that such situations will be handled with precision to avoid additional problems down the line.

    attaching an eviction notice on the door

    Notice to Remedy Breach and Eviction Warning

    Even when the response is quick in the case of potential violations, there’s still some risk for long-lasting consequences. Guests could cause damage to the property; they may aggravate the neighbours beyond dialogue (especially if law enforcement gets involved). In such scenarios, you will once again benefit from the quick and reliable security service provided by the HLS team. As a last resort measure before a potential eviction, we will deliver notices.

    Evicting Guests

    Unfortunately, you may have to deal with people that cannot be reasoned with. If the situation gets out of control and guests refuse to cooperate, you can request an eviction that the HLS team will handle on your behalf

    How the Service Works

    We have a simple procedure in place to give you access to our services