Holiday Property Management and Guest Assistance Services
HLS provides peace of mind to owners, managers and guests by providing a professional and transparent security service. Gold Coast Airbnb, Stayz and other holiday home/short-term letting property owners can benefit from the range of solutions that HLS makes available.
Do you have any security concerns or worries about your guests’ conduct? If so, the on-call security solution is the right choice for you! Our on-call security service is the perfect solution in case of noise problems, aggressive behaviour on behalf of guests, or any other violation of house rules. We’ll check in and take action, if necessary.
Our all-encompassing concierge service is an ideal option if you want to assist guests throughout every part of their stay. It consists of a check-in help, an introduction of house rules and the provision of any information that guests may need (about local attractions, places to visit, etc.).
If the worst were to happen, we’ll still be by your side. Excessive noise, thudding and neighbour complaints could all be indicative of property damage. The HLS team will investigate the situation and report on the extent of damage to give you the upper hand in the case of disputes and security deposit claims.
Sometimes, guests may carelessly lock themselves out of your holiday property. Usually, such problems occur at the most inconvenient of times. With the HLS guest lockout service, you wouldn’t have to worry about having to run to your property to open the door for the guests. We have you covered 24/7, no matter when such an emergency takes place.
Managing Holiday Properties Has Never Been So Easy
The HLS Advantages
HLS provides not just one but 4 solutions for the most common issues in the holiday rental market. Aimed to fulfil the market demand, We’ve even developed packages with flexible prices for holiday homeowners with multiple properties management needs.
The Executive Protection Services team has worked on the HLS offering over the past 6 years. Our team consists of highly experienced professionals who have developed security procedures and specialised types of assistance to address the needs of holiday property owners.
The different membership packages and our flexible pricing policy make it possible to customise our HLS offering. Check out the membership packages to determine what works best for you or get in touch with the team to learn a bit more about our pricing policy.
Exclusive Protection Services
All of the HLS team members are security licensed employees. The partners we collaborate with are also verified and compliant with all relevant legislation.
Subscribe, verify, and… you’re all set!
Partnered with Executive Security Protection Services
Our partnership with Exclusive Protection Services (EPS) provides exceptional opportunities for the proper addressing of our clients’ needs. EPS is a premium security service company founded by Scott Jervis, a protection specialist with over 22 years of experience. The HLS and EPS partnership has been ongoing for many years, delivering tailored security solutions to clients. If you need more extensive assistance with your holiday property rentals, you can count on the collaboration between HLS and EPS.